HeyReach vs SalesHero: A Comprehensive Comparison

For businesses and agencies looking to scale their LinkedIn outreach, selecting the right automation tool is crucial for achieving consistent results. HeyReach and SalesHero offer two different approaches to LinkedIn lead generation and relationship management. Let’s explore what each platform brings to the table and see why SalesHero delivers superior results with fewer headaches.

What Are HeyReach and SalesHero?

Before diving into the comparison, let’s understand what each tool offers.

HeyReach

HeyReach is a LinkedIn automation platform focused on multi-account management with unlimited profiles at a fixed cost. It’s designed primarily for agencies and lead generation teams managing outreach across multiple LinkedIn accounts.

SalesHero

SalesHero is an AI-powered LinkedIn assistant that intelligently identifies high-quality prospects, crafts personalized messages, and manages follow-ups while maintaining compliance with LinkedIn’s policies. It streamlines the entire sales workflow from initial outreach to relationship management.

Key Differences You Need to Know

Here’s how these tools compare across the most critical features:

1. Reliability & Performance

SalesHero: Engineered for enterprise-grade reliability, SalesHero delivers consistent performance that you can count on day after day. Every campaign runs as intended without technical interruptions, allowing you to focus on results rather than troubleshooting.

HeyReach: Users frequently report persistent bugs and reliability issues, with some stating that they are “unable to link accounts, run campaigns, or even use the product.” The recurring sentiment that the “software simply does not work” indicates significant stability challenges that impact core functionality.

2. Account Management & Connectivity

SalesHero: Offers seamless account management with stable connections that don’t require constant maintenance. Once set up, you can trust that your campaigns will run smoothly without unexpected disconnections or manual intervention.

HeyReach: While offering multi-account management, users report that “profiles frequently disconnect or require manual reconnection,” creating an ongoing maintenance burden. This issue forces users to choose between constant monitoring or risking campaign interruptions.

3. Personalization & Outreach Quality

SalesHero: Leverages advanced AI to create truly personalized messages tailored to each prospect’s profile, activities, and interests. This results in communications that feel genuine and thoughtful, leading to significantly higher engagement rates (+201% more replies) compared to template-based approaches.

HeyReach: Focuses more on bulk actions and flow automation rather than deep personalization. While it enables scaling outreach across accounts, the personalization capabilities are more limited, potentially resulting in less engaging messages.

4. Setup & Onboarding Experience

SalesHero: Offers an intuitive setup process that gets you running in minutes. The prompt-based campaign builder eliminates complex configuration, allowing you to launch targeted outreach campaigns in under 5 minutes with minimal learning required.

HeyReach: Users report significant “onboarding and integration pain” with many struggling “to get started due to account-linking failures or software instability.” This creates friction right from the beginning of the user experience.

5. Support & Administrative Experience

SalesHero: Provides responsive, knowledgeable support focused on your success. The administrative experience is streamlined with automated processes that minimize overhead and maximize your team’s productivity.

HeyReach: Support experiences vary widely, with negative reviews describing support as “laughable” with “slow response times.” Administrative functions also receive criticism, particularly the lack of automated payment processing and reliance on “manual invoices every month.”

Why SalesHero is the Clear Winner

SalesHero transforms your LinkedIn outreach strategy in ways that HeyReach simply cannot match:

  • Uncompromising Reliability: While HeyReach struggles with bugs and connectivity issues, SalesHero delivers rock-solid performance that you can depend on for your business-critical outreach.
  • AI-Powered Personalization: SalesHero’s AI engine creates uniquely personalized messages for every prospect, eliminating the generic templates that limit engagement with traditional automation tools.
  • Effortless Setup and Management: Skip the account-linking failures and connectivity headaches with SalesHero’s intuitive interface and stable performance.
  • Comprehensive Workflow Solution: From lead capture to relationship management, SalesHero centralizes your entire process without requiring constant technical monitoring or manual interventions.
  • Professional Support and Administration: Enjoy responsive support and streamlined administrative processes that respect your time and enhance your team’s productivity.

The Final Verdict: SalesHero

While HeyReach may appeal to agencies looking for unlimited account management at a fixed price, the persistent reliability issues and maintenance requirements create significant hidden costs in time and frustration. SalesHero delivers a more dependable, effective solution for LinkedIn lead generation that produces better results without the technical headaches.

For professionals serious about leveraging LinkedIn as a business development channel, SalesHero represents the premium approach to outreach combining intelligent automation with relationship-focused design to deliver measurable business impact with minimal effort.